Refund policy

Deposits are non-refundable and non-transferable under any circumstances due to any loss of business arising from turning away other bookings on that date. Full payments made less than 4 weeks in advance of the delivery date are non-refundable. In the event of a cancellation by the purchaser and there is more than 4 weeks notice, then we will refund 50% of the total amount paid. In the unlikely event that we have to cancel your order for any reason, we will give you as much notice as possible and find a suitable baker to make your cake. If you do not wish to accept our suggested alternative, then we will refund the full price to you.